Hi, I’m Shelley and I like to listen to people.
New technology is growing and it’s everywhere but I’m a firm believer that impactful experiences comes first from listening to people. I’m a people-first designer and that’s where my process begins. I design end-to-end experiences by understanding the customer problems and data behind it.
This approach has led me to collaborate in cross-functional teams at large companies on customer-facing mobile and web experiences and internal tools. Often, this looks like facilitating design thinking workshops to align on problem and goals, reviewing user research results, analyzing accessibility audits, continuous design iterations, and development production support.
Outside of design, I explore my creativity through dancing, singing, and playing sports like tennis and snowboarding. I love to learn and be active–there is always something on my personal calendar.
Awards & Recognition
Digital Accessibility Bronze Champion | T-Mobile
2024
Rising Above the MIX Award | T-Mobile
2024
Digital Values in Action Exemplar Award | T-Mobile
2022
Certificate of Recognition | Boeing
2019
People’s Choice Runner up | HCDE
2017
Endorsements
What people say about working with me
Accessibility / Inclusive Design
“Shelley has been great about seeking accessibility feedback and collaborating with the ARC team. Shelley has not only learned how to use the annotation kit for accessibility on her designs, but also uses it with great skill showcasing her care for inclusive design and her desire to “never stop growing.”
Design Strategy / Problem Solving
“Shelley is a thoughtful designer with a strong passion for solving complex problems. I greatly appreciated working with her on several large scale 0-1 type products. I would recommend Shelley without hesitation and look forward to being able to work with her again in the future.”
“I assigned (Shelley) to backfill our most senior UX Designer, a woman with over three decades in applications development and design who had retired. Shelley stepped into these very big shoes on a large sales operations application suit and became indispensable within just a few weeks.”
Design Influence
“Sales & Marketing customers and IT teammates always expressed a wonderful experience with Shelley which resulted in UX evangelists in previously unlikely places. Any team would be lucky to have such a skilled UX Designer and leader as Shelley.”